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The balanced scorecard : translating strategy into action /

Kaplan, Robert S.

The balanced scorecard : translating strategy into action / Robert S. Kaplan, David P. Norton. - Boston, Mass. : Harvard Business School Press, 1996. - xi, 322 p. : ill. ; 24 cm.

Includes index.

ISBN: 0875846513 (alk. paper) 9780875846514

Subjects--Topical Terms:
Industrial productivity--Measurement.
Strategic planning.
Organizational effectiveness--Evaluation.

LC Class. No.: HD56 / .K35 1996

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The balanced scorecard : translating strategy into action /