Service operations management : improving service delivery / Robert Johnston and Graham Clark.

By:

Contributor(s):

Material type: Text

TextPublication details: Harlow, Essex, England ; New York : Financial Times/Prentice Hall, 2008.Edition: 3rd edDescription: xvi, 533 p. : ill. ; 25 cmContent type:

Media type:

Carrier type:

ISBN:

Subject(s):

DDC classification:

LOC classification:

Online resources:

Tags from this library: No tags from this library for this title. Log in to add tags.

Average rating: 0.0 (0 votes)

Holdings
Item type	Current library	Call number	Status	Barcode
General Books	Kenya School of Government - Embu	HD9980.5 .J647 2008 (Browse shelf(Opens below))	Available	EMB10763
General Books	Kenya School of Government - Nairobi	HD9980.5 .J647 2008 (Browse shelf(Opens below))	Available	NRB47963

Browsing Kenya School of Government - Embu shelves Close shelf browser (Hides shelf browser)

Previous					No cover image available	No cover image available		Next
Previous	HD9980.5F673 2012 Managing Quality Services in hospitality:How organizations achieve excellence in the guest experience	HD9980.5F673 2012 Managing Quality Services in hospitality:How organizations achieve excellence in the guest experience	HD9980.5F673 2012 Managing Quality Services in hospitality:How organizations achieve excellence in the guest experience	HD9980.5 .J647 2008 Service operations management : improving service delivery /	HD9995.D533 G45 2009 Diabetes: Scientific and Natural Treatments	HE 5723 .K34 2023 Development as peace : the impact of Kenya's standard gauge railway /	HF54.152 M67 1993 ELEMENTS OF MARKETING	Next

Includes bibliographical references and index.

There are no comments on this title.

to post a comment.