TY  - BOOK
AU  - Silberman,Melvin L.
TI  - The consultant's big book of organization development tools: 50 reproducible, customizable interventions to help solve your clients' problems 
SN  - 0071408835
AV  - HD58.8 .C66 2003
PY  - 2003///
CY  - New York
PB  - McGraw-Hill
KW  - Organizational change
ER  -