Kanji, Gopal K. <br/><br/>
100 methods for total quality management / 
Gopal K. Kanji and Mike Asher 
 - London ;  Thousand Oaks, Calif. :  Sage,  c1996. 
 - 237 p. :  ill. ;  24 cm. 
<br/><br/>Includes bibliographical references and index. 
<br/><br/><label>ISBN: </label>0803977468 0803977476 (pbk) 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Total quality management.
<br/><br/><label>LC Class. No.: </label>HD62.15  / .K36 1996