Mandal, S.K. <br/><br/>
Total quality management :  principles and practice / 
S.K. Mandal 
 - Noida, India :  Vikas Publishing House,  2004 
 - xviii, 412 p. :  ill. ;  22 cm. 
<br/><br/>Includes index. 
<br/><br/><label>ISBN: </label>8125916636 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Total quality management.
<br/><br/><label>LC Class. No.: </label>HD62.15  / .M36 2004