TY  - BOOK
AU  - Mandal,S.K.
TI  - Total quality management: principles and practice 
SN  - 8125916636
AV  - HD62.15 .M36 2004
PY  - 2004///
CY  - Noida, India
PB  - Vikas Publishing House
KW  - Total quality management
N1  - Includes index
ER  -