TY  - BOOK
AU  - Johnson, Joe
AU  - Carey,  Fiona .
ED  -  National Examinations Board for Supervisory Studies (Great Britain)
TI  - Achieving quality
T2  -  NEBS Management development super series 3
SN  - 0750632976
AV  - TS156 J58 1997
PY  - 1997///
CY  - Oxford
PB  - Published for NEBS Management by Pergamon Open Learning
KW  - Quality assurance
KW  - Quality control
ER  -