Axelrod, Alan, 1952-

201 ways to say no gracefully and effectively / Two hundred one ways to say no gracefully and effectively Say no gracefully and effectively Alan Axelrod and Jim Holtje. - New York, NY : McGraw-Hill, c1997. - 150 p. ; 18 cm. - A quick-tip survival guide .

0070062196 (pbk. : alk. paper)

97178477


Assertiveness (Psychology)
Assertiveness (Psychology)--Problems, exercises, etc.
Interpersonal communication.

BF575.A85 / A94 1997

158.2