@book{16099,
	author = {Kirkpatrick, Donald L. and Kirkpatrick, Donald L.},
	title = {Improving employee performance through appraisal and coaching /},
	publisher = {American Management Association,},
	year = {©2006.},
	address = {New York :},
	edition = {2nd ed.},
	note = {Revised edition of: How to improve performance through appraisal and coaching.},
	url = {http://catdir.loc.gov/catdir/toc/ecip0518/2005025643.html}
}