Revised edition of: How to improve performance through appraisal and coaching.
Includes bibliographical references (pages 245-246) and index.
Introduction and overview -- The basis for appraisal -- The appraisal and the interview -- The performance improvement plan -- On-the-job coaching -- Five program requirements -- Leaders who coach create coaching cultures -- Evaluating a training course on performance appraisal and coaching -- Case study : Carilion Health System -- Notes from the field -- Sample forms. 1. 2. 3. 4. 5. 6. 7. 8. 9. 10. 11.