TY  - BOOK
AU  - Zemke, Ron.
TI  - Coaching knock your socks off service
SN  - 0814479359
AV  - HF5415.5 .Z459 1997 
PY  - 1997///
KW  -  BUSINESS & ECONOMICS / Human Resources & Personnel Management
KW  -   Customer services
KW  - Employee motivation Employees -- Counseling of
KW  - Mentoring in business
KW  - Supervision of employees
ER  -