Greiner, Donna. <br/><br/>
1,001 ways to keep customers coming back : 

 -  1999 
<br/><br/><label>ISBN: </label>0761520295 (pbk.) 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Consumer satisfaction.  <br/> Customer services.  <br/> Customer relations. <br/>  Customer loyalty.  
<br/><br/><label>LC Class. No.: </label>HF5415.335 .G74 1999