Best practice benchmarking : a management guide /
Sylvia Codling.
- Aldershot, Hampshire, England ; Brookfield, Vt., USA : Gower, [1995]
- xii, 156 p. : ill. ; 26 cm.
"First published 1992 by Industrial Newsletters Ltd."--Verso t.p.
Includes bibliographical references (p. 147-149) and index.
0566075911
94033463
Benchmarking (Management)--Case studies.--Europe Total quality management--Case studies.--Europe