TY  - BOOK
AU  - EDGAR WILLE
TI  - QUALITY ACHIEVING EXCELLENCE
SN  - 0712656723
AV  - HD62.15 W698 1992
U1  - 658.4 
PY  - 1993///
CY  - VAUXHALL BRIDGE ROAD
PB  - RANDOM HOUSE LTD
ER  -