Larson, Alan.
Demystifying six sigma : a company-wide approach to continuous improvement /
Alan Larson.
- New York : AMACOM, c2003.
- xiii, 191 p. : ill. ; 23 cm.
Includes bibliographical references and index.
0814471846
2002152003
Total quality management.
Six sigma (Quality control standard)
Customer services--Quality control.
HD62.15 / .L373 2003
658.4/013