TY  - BOOK
AU  - Khalid,Zahid
TI  - Optimizing back office operations: best practices to maximize profitability 
SN  - 9780470531891 (cloth)
AV  - HD30.5 .K47 2010
PY  - 2010///
CY  - Hoboken, N.J.
PB  - John Wiley & Sons
KW  - Industrial management
KW  - Profit
N1  - Includes bibliographical references and index
ER  -