Customer relationship management : concepts and cases / Alok Kumar Rai

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Material type: Text

TextPublication details: New Delhi : PHI Learning Private, 2008.Description: xvi, 247 p. : ill. ; 25 cmISBN:

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Holdings
Item type	Current library	Collection	Call number	Copy number	Status	Barcode
Reference	Kenya School of Government - Baringo Reference	Reference	HF5415.5 .R35 2008 (Browse shelf(Opens below))	1	Not for loan	BAR2010516

Includes bibliographical references and index

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