| 000 | 03239cas a2200757 a 4500 | ||
|---|---|---|---|
| 001 | 17967472 | ||
| 003 | OSt | ||
| 005 | 20240306121435.0 | ||
| 006 | m o d | ||
| 007 | cr ||||||||||| | ||
| 008 | 001127d19902014enkbr pso 0 0eng c | ||
| 010 | _a 00253548 | ||
| 015 |
_aGBB3B1940 _2bnb |
||
| 016 | _a(AMICUS)000024816213 | ||
| 016 | 7 |
_a2023259-7 _2DE-600 |
|
| 016 | 7 |
_a012434320 _2Uk |
|
| 022 |
_a1758-8030 _y0960-4529 |
||
| 035 | _a(OCoLC)ocm45425524 | ||
| 037 | _bMCB University Press Limited, 60/62 Toller Lane, Bradford, England BD8 9BY | ||
| 037 | _bEmerald Publishing Limited, Howard House, Wagon Ln, Bingley, BD16 1WA United Kingdom | ||
| 040 |
_aTJC _beng _epn _cTJC _dWAU _dOCLCQ _dIUL _dOCLCQ _dF#A _dOCLCQ _dOCLCF _dBEDGE _dOCLCO _dOCLCQ _dDLC _dOCLCQ _dNLC _dCUI _dOCLCQ _dVT2 _dTXA _dNLE _dUKMGB _dUHL _dUKBTH _dOCLCQ _dBWN _dOCLCQ _dOCLCO _dOCLCQ _dIOY |
||
| 042 | _apcc | ||
| 050 | 0 | 0 |
_aHF5415.5 _b.M16 |
| 082 | 0 | 4 | _a658.812 |
| 130 | 0 | _aManaging service quality (Online) | |
| 245 | 1 | 0 | _aManaging service quality. |
| 264 | 1 |
_31990- : _a[Bedford] : _b[IFS Publications], _c[1990-2014] |
|
| 264 | 4 | _c-©2014 | |
| 264 | 2 | 1 |
_31994-2004 : _a[Bradford, England] : _bMCB University Press |
| 264 | 3 | 1 |
_32005-2014 : _a[Bingley, UK] : _bEmerald Group Publishing Limited |
| 300 | _a1 online resource | ||
| 310 | _aSix no. a year | ||
| 336 |
_atext _btxt _2rdacontent |
||
| 337 |
_acomputer _bc _2rdamedia |
||
| 338 |
_aonline resource _bcr _2rdacarrier |
||
| 362 | 1 | _aBegan with: Vol. 1, no. 1 (November 1990); ceased with: Vol. 24, No. 6 (2014). | |
| 515 | _aNumbering from content page. | ||
| 515 | _aSome numbers issued in combined form. | ||
| 588 | 0 | _aVol. 1, no. 1 (November 1990); title from PDF article running title (Emerald, viewed March 19, 2019). | |
| 588 | 1 | _aVol. 24, No. 6 (2014) (Emerald Insight website, viewed March 1, 2017). | |
| 650 | 0 |
_aCustomer services _xManagement _vPeriodicals. |
|
| 650 | 0 |
_aCustomer services _xQuality control _vPeriodicals. |
|
| 650 | 0 |
_aService industries _xManagement _vPeriodicals. |
|
| 650 | 0 |
_aService industries _xQuality control _vPeriodicals. |
|
| 650 | 7 |
_aPublications périodiques. _2eclas |
|
| 650 | 7 |
_aGestion de la qualité. _2eclas |
|
| 650 | 7 |
_aGestion. _2eclas |
|
| 650 | 7 |
_aSecteur tertiaire. _2eclas |
|
| 650 | 7 |
_aCustomer services _xManagement. _2fast _0(OCoLC)fst00885552 |
|
| 650 | 7 |
_aCustomer services _xQuality control. _2fast _0(OCoLC)fst00885559 |
|
| 650 | 7 |
_aService industries _xManagement. _2fast _0(OCoLC)fst01113442 |
|
| 650 | 7 |
_aService industries _xQuality control. _2fast _0(OCoLC)fst01113456 |
|
| 653 | _aMarketing & Sales | ||
| 655 | 0 | _aElectronic journals. | |
| 655 | 7 |
_aPeriodicals. _2fast _0(OCoLC)fst01411641 |
|
| 655 | 7 |
_aPeriodicals. _2lcgft |
|
| 710 | 2 | _aMCB University Press. | |
| 776 | 0 | 8 |
_iPrint version: _tManaging service quality _x0960-4529 _w(DLC) 93655067 _w(OCoLC)29572105 |
| 785 | 0 | 0 |
_tJournal of service theory and practice (Online) _x2055-6233 _w(DLC) 2017205828 _w(OCoLC)903438727 |
| 906 |
_a7 _bcbc _csercoop _d2 _encip _f20 _gn-oclcserc |
||
| 942 |
_2lcc _cBK _n0 |
||
| 999 |
_c12546 _d12546 |
||