000			00447nam a2200169Ia 4500
003			OSt
005			20250505115334.0
008			230416s9999||||xx |||||||||||||| ||und||
020			_a0135475147 :
040			_cKSG
050			_aHD9980.5 .L68 1988
245		0	_aManaging services : _bMarketing, operations, and human resources.
260			_c1988
650			_a Service industries -- Management
650			_aStrategic planning
942			_2lcc _cBK
999			_c3928 _d3928