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| 040 | _cKSG | ||
| 050 | _aHD62.15 .J35 1996 | ||
| 100 | _aJames, Paul T. J. | ||
| 245 | 0 | _aTotal quality management : | |
| 260 |
_c2011 _aSouth Asia _bDorling kindersley Pvt Ltd |
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| 650 | _aTotal quality management | ||
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