000 00294nam a2200121Ia 4500
008 230416s9999||||xx |||||||||||||| ||und||
020 _a749915706
050 _aTS155 .W45 1996.
100 _aWhite, Alasdair.
245 0 _aContinuous quality improvemenent :
260 _c1996
942 _2lcc
_cBK
999 _c5073
_d5073