Services marketing : people, technology, strategy / Christopher Lovelock, Jochen Wirtz & Jayanta Chatterjee

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Material type: Text

TextPublication details: New Delhi : Dorling Kindersley (Pearson), 2011.Edition: 7th edDescription: xxi, 683 p. : ill. ; 28 cmISBN:

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Holdings
Item type	Current library	Collection	Call number	Copy number	Status	Barcode
General Books	Kenya School of Government - Baringo General stacks	Non-fiction	HF5415.13 .L68 2011 (Browse shelf(Opens below))	1	Available	BAR20141289

Includes index.

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