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1.	Image from Amazon.com	The TQM transformation : by John Persico, Jr Material type: Text Publication details: 1992 Availability: Items available for loan: Kenya School of Government - Nairobi (1)Call number: HD62.15 .T78 1992. Place hold Save to lists Add to cart (remove)
2.	Image from Amazon.com	Management : by Stahl, Michael J Material type: Text Publication details: 1995 Availability: Items available for loan: Kenya School of Government - Nairobi (1)Call number: HD62.15 .S734 1995. Place hold Save to lists Add to cart (remove)
3.		Total quality management : by James, Paul T. J Material type: Text Publication details: South Asia Dorling kindersley Pvt Ltd 2011 Availability: Items available for loan: Kenya School of Government - Matuga (1)Call number: HD62.15 .J35 1996. Kenya School of Government - Nairobi (1)Call number: HD62.15 .J35 1996. Place hold Save to lists Add to cart (remove)
4.		Total Quality Management by Joel E. Ross Material type: Text Publication details: 1999 Availability: Items available for loan: Kenya School of Government - Nairobi (1)Call number: HD62.15.R67 1999. Place hold Save to lists Add to cart (remove)
5.	Image from Amazon.com	Customer-responsive management : by Davis, Frank W Material type: Text Publication details: 1996 Availability: Items available for loan: Kenya School of Government - Nairobi (3)Call number: HF5415.5 .D384 1996, ... Place hold Save to lists Add to cart (remove)
6.		The theory of culture-specific total quality management : by Noronha, Carlos Material type: Text Publication details: 2002 Availability: Items available for loan: Kenya School of Government - Nairobi (2)Call number: HD62.15 .N67 2002, ... Place hold Save to lists Add to cart (remove)
7.	Image from Amazon.com	Customer care excellence : how to create an effective customer focus by Cook, Sarah Material type: Text Publication details: 2008 Availability: Items available for loan: Kenya School of Government - Nairobi (1)Call number: HF5415.5 .C6635 2008. Place hold Save to lists Add to cart (remove)
8.	Image from Amazon.com	Best practice benchmarking : a management guide / Sylvia Codling. by Codling, Sylvia Material type: Text; Format: print ; Literary form: Not fiction Publication details: Aldershot, Hampshire, England ; Brookfield, Vt., USA : Gower, [1995] Availability: Items available for loan: Kenya School of Government - Embu (2)Call number: HD62.15 .C565 1995, ... Place hold Save to lists Add to cart (remove)
9.	Image from Amazon.com	Quality and performance excellence : management, organization, and strategy / James R. Evans. by Evans, James R. (James Robert), 1950- Edition: 7th ed. Material type: Text; Format: print ; Literary form: Not fiction Publication details: Mason, OH : South-Western/Cengage Learning, c2014 Online resources: Publisher description Table of contents only Contributor biographical information Availability: Items available for loan: Kenya School of Government - Embu (4)Call number: HD62.15 .E93 2014, ... Place hold Save to lists Add to cart (remove)
10.	Image from Amazon.com	Managing quality / edited by Barrie G. Dale. by Dale, B. G Edition: 4th ed. Material type: Text; Format: print ; Literary form: Not fiction Publication details: Malden, MA : Blackwell Pub., 2003 Online resources: Contributor biographical information Publisher description Table of contents only Availability: Items available for loan: Kenya School of Government - Embu (2)Call number: TA190 .M38 2003, ... Place hold Save to lists Add to cart (remove)
11.	Image from Amazon.com	Demystifying six sigma : a company-wide approach to continuous improvement / Alan Larson. by Larson, Alan Material type: Text; Format: print ; Literary form: Not fiction Publication details: New York : AMACOM, c2003 Availability: Items available for loan: Kenya School of Government - Embu (1)Call number: HD62.15 .L373 2003. Place hold Save to lists Add to cart (remove)
12.	Image from Amazon.com	ISO 9000 quality systems handbook / David Hoyle. by Hoyle, David Hoyle, David. Quality systems handbook Edition: 5th ed. Material type: Text; Format: print ; Literary form: Not fiction Publication details: Oxford, [U.K.] ; Burlington, MA : Butterworth-Heinemann, 2006 Availability: Items available for reference: Kenya School of Government - Baringo: Not for loan (1)Call number: TS156 .H692 2006. Save to lists Add to cart (remove)
13.	Image from Amazon.com	ISO 9000 secret : unlocking world markets / Julius Njatha Muraguri by Muraguri, Julius N Edition: 1st ed. Material type: Text; Format: print ; Literary form: Not fiction Publication details: Nairobi : Quality Centre, 2009 Availability: Items available for reference: Kenya School of Government - Baringo: Not for loan (1)Call number: TS156 .M87 2009. Save to lists Add to cart (remove)
14.	Image from Amazon.com	Principles and practices of organizational performance excellence / T. J. Cartin. by Cartin, Thomas J Material type: Text; Format: print ; Literary form: Not fiction Publication details: New Delhi. : Prentice Hall of India, 1998 Availability: Items available for loan: Kenya School of Government - Baringo (3)Call number: HD62.15 .C37 1998, ... Place hold Save to lists Add to cart (remove)
15.	Image from Amazon.com	Total quality leadership : concepts, values, ethical philosophy and role model: worldwide perspective for leading and managing people and organisations effectively / J.R. Bhatti by Bhatti, J.R Material type: Text; Format: print ; Literary form: Not fiction Publication details: New Delhi: New age international, c2010 Availability: Items available for loan: Kenya School of Government - Baringo (2)Call number: HD62.15 .B43 2010, ... Place hold Save to lists Add to cart (remove)
16.	Image from Amazon.com	Principles and practices of organizational performance excellence / T. J. Cartin. by Cartin, Thomas J Material type: Text; Format: print ; Literary form: Not fiction Publication details: New Delhi. : New age international Ltd., 2010 Availability: Items available for loan: Kenya School of Government - Baringo (2)Call number: HD62.15 .C37 2010, ... Place hold Save to lists Add to cart (remove)
17.	Image from Amazon.com	100 methods for total quality management / Gopal K. Kanji and Mike Asher by Kanji, Gopal K Asher, Mike Material type: Text; Format: print ; Literary form: Not fiction Publication details: London ; Thousand Oaks, Calif. : Sage, c1996 Availability: Items available for loan: Kenya School of Government - Baringo (1)Call number: HD62.15 .K36 1996. Place hold Save to lists Add to cart (remove)
18.	Image from Amazon.com	Total quality management : principles and practice / S.K. Mandal by Mandal, S.K Material type: Text; Format: print ; Literary form: Not fiction Publication details: Noida, India : Vikas Publishing House, 2004 Availability: Items available for loan: Kenya School of Government - Baringo (1)Call number: HD62.15 .M36 2004. Place hold Save to lists Add to cart (remove)
19.	Image from Amazon.com	Managing quality / edited by Barrie G. Dale, Ton Van der Wiele and Jos van Iwaarden by Dale, G Wiele, Ton van der Iwaarden , Jos van Edition: 5th ed. Material type: Text; Format: print ; Literary form: Not fiction Publication details: Malden, MA : Blackwell Pub., 2007 Availability: Items available for loan: Kenya School of Government - Baringo (1)Call number: TA190 .M38 2007. Place hold Save to lists Add to cart (remove)
20.	Image from Amazon.com	Total quality management : a practical approach / H . Lal. by Lal, H Material type: Text; Format: print ; Literary form: Not fiction Publication details: New Delhi : New age international publishers, 1990 Availability: Items available for loan: Kenya School of Government - Baringo (2)Call number: TS156 .L35 1990, ... Place hold Save to lists Add to cart (remove)