Normal view MARC view ISBD view

Managing Quality Services in hospitality:How organizations achieve excellence in the guest experience

Managing Quality Services in hospitality:How organizations achieve excellence in the guest experience Robert C. Ford , Michael C. Sturman and Cherrill P. Heaton - Australia Delmar Cengage learning 2012 - xxvi, ill 24cm

ISBN: 9781111307738

LC Class. No.: HD9980.5F673 2012

Place hold
Print
Cite
Add to your cart (remove)
Send to device
Save record
BIBTEX Dublin Core MARCXML MARC (non-Unicode/MARC-8) MARC (Unicode/UTF-8) MARC (Unicode/UTF-8, Standard) MODS (XML) RIS ISBD
More searches

Search for this title in:
Other Libraries (WorldCat) Other Databases (Google Scholar) Online Stores (Bookfinder.com) Open Library (openlibrary.org)

Library

Managing Quality Services in hospitality:How organizations achieve excellence in the guest experience