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Managing service quality.

Managing service quality. - 1 online resource - Six no. a year - Began with: Vol. 1, no. 1 (November 1990); ceased with: Vol. 24, No. 6 (2014).

Numbering from content page. Some numbers issued in combined form.

ISSN: 1758-8030

Source: MCB University Press Limited, 60/62 Toller Lane, Bradford, England BD8 9BY Emerald Publishing Limited, Howard House, Wagon Ln, Bingley, BD16 1WA United Kingdom

LCCN: 00253548

Nat. Bib. No.: GBB3B1940 bnb

Nat. Bib. Agency Control No.: (AMICUS)000024816213 2023259-7 DE-600 012434320 Uk

Subjects--Topical Terms:
Customer services--Management--Periodicals.
Customer services--Quality control--Periodicals.
Service industries--Management--Periodicals.
Service industries--Quality control--Periodicals.
Publications périodiques.
Gestion de la qualité.
Gestion.
Secteur tertiaire.
Customer services--Management.
Customer services--Quality control.
Service industries--Management.
Service industries--Quality control.

Subjects--Index Terms: Marketing & Sales

Index Terms--Genre/Form:
Electronic journals.
Periodicals.
Periodicals.

LC Class. No.: HF5415.5 / .M16

Dewey Class. No.: 658.812

Library

Managing service quality.