Managing service quality.
Material type:
Continuing resourcePublisher: [Bingley, UK] : Emerald Group Publishing LimitedDescription: 1 online resourceContent type: - text
- computer
- online resource
- 1758-8030
- Managing service quality (Online)
- Customer services -- Management -- Periodicals
- Customer services -- Quality control -- Periodicals
- Service industries -- Management -- Periodicals
- Service industries -- Quality control -- Periodicals
- Publications périodiques
- Gestion de la qualité
- Gestion
- Secteur tertiaire
- Customer services -- Management
- Customer services -- Quality control
- Service industries -- Management
- Service industries -- Quality control
- Marketing & Sales
- 658.812
- HF5415.5 .M16
| Item type | Current library | Collection | Call number | Status | Barcode | |
|---|---|---|---|---|---|---|
General Books
|
Kenya School of Government - Embu General stacks | Non-fiction | HF5415.5 .M16 (Browse shelf(Opens below)) | Available | EMB 11445 |
Numbering from content page.
Some numbers issued in combined form.
Vol. 1, no. 1 (November 1990); title from PDF article running title (Emerald, viewed March 19, 2019).
Vol. 24, No. 6 (2014) (Emerald Insight website, viewed March 1, 2017).
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