MARC details
| 000 -LEADER |
|---|
| fixed length control field |
03239cas a2200757 a 4500 |
| 001 - CONTROL NUMBER |
|---|
| control field |
17967472 |
| 003 - CONTROL NUMBER IDENTIFIER |
|---|
| control field |
OSt |
| 005 - DATE AND TIME OF LATEST TRANSACTION |
|---|
| control field |
20240306121435.0 |
| 006 - FIXED-LENGTH DATA ELEMENTS--ADDITIONAL MATERIAL CHARACTERISTICS |
|---|
| fixed length control field |
m o d |
| 007 - PHYSICAL DESCRIPTION FIXED FIELD--GENERAL INFORMATION |
|---|
| fixed length control field |
cr ||||||||||| |
| 008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION |
|---|
| fixed length control field |
001127d19902014enkbr pso 0 0eng c |
| 010 ## - LIBRARY OF CONGRESS CONTROL NUMBER |
|---|
| LC control number |
00253548 |
| 015 ## - NATIONAL BIBLIOGRAPHY NUMBER |
|---|
| National bibliography number |
GBB3B1940 |
| Source |
bnb |
| 016 ## - NATIONAL BIBLIOGRAPHIC AGENCY CONTROL NUMBER |
|---|
| Record control number |
(AMICUS)000024816213 |
| 016 7# - NATIONAL BIBLIOGRAPHIC AGENCY CONTROL NUMBER |
|---|
| Record control number |
2023259-7 |
| Source |
DE-600 |
| 016 7# - NATIONAL BIBLIOGRAPHIC AGENCY CONTROL NUMBER |
|---|
| Record control number |
012434320 |
| Source |
Uk |
| 022 ## - INTERNATIONAL STANDARD SERIAL NUMBER |
|---|
| International Standard Serial Number |
1758-8030 |
| Incorrect ISSN |
0960-4529 |
| 035 ## - SYSTEM CONTROL NUMBER |
|---|
| System control number |
(OCoLC)ocm45425524 |
| 037 ## - SOURCE OF ACQUISITION |
|---|
| Source of stock number/acquisition |
MCB University Press Limited, 60/62 Toller Lane, Bradford, England BD8 9BY |
| 037 ## - SOURCE OF ACQUISITION |
|---|
| Source of stock number/acquisition |
Emerald Publishing Limited, Howard House, Wagon Ln, Bingley, BD16 1WA United Kingdom |
| 040 ## - CATALOGING SOURCE |
|---|
| Original cataloging agency |
TJC |
| Language of cataloging |
eng |
| Description conventions |
pn |
| Transcribing agency |
TJC |
| Modifying agency |
WAU |
| -- |
OCLCQ |
| -- |
IUL |
| -- |
OCLCQ |
| -- |
F#A |
| -- |
OCLCQ |
| -- |
OCLCF |
| -- |
BEDGE |
| -- |
OCLCO |
| -- |
OCLCQ |
| -- |
DLC |
| -- |
OCLCQ |
| -- |
NLC |
| -- |
CUI |
| -- |
OCLCQ |
| -- |
VT2 |
| -- |
TXA |
| -- |
NLE |
| -- |
UKMGB |
| -- |
UHL |
| -- |
UKBTH |
| -- |
OCLCQ |
| -- |
BWN |
| -- |
OCLCQ |
| -- |
OCLCO |
| -- |
OCLCQ |
| -- |
IOY |
| 042 ## - AUTHENTICATION CODE |
|---|
| Authentication code |
pcc |
| 050 00 - LIBRARY OF CONGRESS CALL NUMBER |
|---|
| Classification number |
HF5415.5 |
| Item number |
.M16 |
| 082 04 - DEWEY DECIMAL CLASSIFICATION NUMBER |
|---|
| Classification number |
658.812 |
| 130 0# - MAIN ENTRY--UNIFORM TITLE |
|---|
| Uniform title |
Managing service quality (Online) |
| 245 10 - TITLE STATEMENT |
|---|
| Title |
Managing service quality. |
| 264 #1 - PRODUCTION, PUBLICATION, DISTRIBUTION, MANUFACTURE, AND COPYRIGHT NOTICE |
|---|
| Materials specified |
1990- : |
| Place of production, publication, distribution, manufacture |
[Bedford] : |
| Name of producer, publisher, distributor, manufacturer |
[IFS Publications], |
| Date of production, publication, distribution, manufacture, or copyright notice |
[1990-2014] |
| 264 #4 - PRODUCTION, PUBLICATION, DISTRIBUTION, MANUFACTURE, AND COPYRIGHT NOTICE |
|---|
| Date of production, publication, distribution, manufacture, or copyright notice |
-©2014 |
| 264 21 - PRODUCTION, PUBLICATION, DISTRIBUTION, MANUFACTURE, AND COPYRIGHT NOTICE |
|---|
| Materials specified |
1994-2004 : |
| Place of production, publication, distribution, manufacture |
[Bradford, England] : |
| Name of producer, publisher, distributor, manufacturer |
MCB University Press |
| 264 31 - PRODUCTION, PUBLICATION, DISTRIBUTION, MANUFACTURE, AND COPYRIGHT NOTICE |
|---|
| Materials specified |
2005-2014 : |
| Place of production, publication, distribution, manufacture |
[Bingley, UK] : |
| Name of producer, publisher, distributor, manufacturer |
Emerald Group Publishing Limited |
| 300 ## - PHYSICAL DESCRIPTION |
|---|
| Extent |
1 online resource |
| 310 ## - CURRENT PUBLICATION FREQUENCY |
|---|
| Current publication frequency |
Six no. a year |
| 336 ## - CONTENT TYPE |
|---|
| Content type term |
text |
| Content type code |
txt |
| Source |
rdacontent |
| 337 ## - MEDIA TYPE |
|---|
| Media type term |
computer |
| Media type code |
c |
| Source |
rdamedia |
| 338 ## - CARRIER TYPE |
|---|
| Carrier type term |
online resource |
| Carrier type code |
cr |
| Source |
rdacarrier |
| 362 1# - DATES OF PUBLICATION AND/OR SEQUENTIAL DESIGNATION |
|---|
| Dates of publication and/or sequential designation |
Began with: Vol. 1, no. 1 (November 1990); ceased with: Vol. 24, No. 6 (2014). |
| 515 ## - NUMBERING PECULIARITIES NOTE |
|---|
| Numbering peculiarities note |
Numbering from content page. |
| 515 ## - NUMBERING PECULIARITIES NOTE |
|---|
| Numbering peculiarities note |
Some numbers issued in combined form. |
| 588 0# - SOURCE OF DESCRIPTION NOTE |
|---|
| Source of description note |
Vol. 1, no. 1 (November 1990); title from PDF article running title (Emerald, viewed March 19, 2019). |
| 588 1# - SOURCE OF DESCRIPTION NOTE |
|---|
| Source of description note |
Vol. 24, No. 6 (2014) (Emerald Insight website, viewed March 1, 2017). |
| 650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM |
|---|
| Topical term or geographic name entry element |
Customer services |
| General subdivision |
Management |
| Form subdivision |
Periodicals. |
| 650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM |
|---|
| Topical term or geographic name entry element |
Customer services |
| General subdivision |
Quality control |
| Form subdivision |
Periodicals. |
| 650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM |
|---|
| Topical term or geographic name entry element |
Service industries |
| General subdivision |
Management |
| Form subdivision |
Periodicals. |
| 650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM |
|---|
| Topical term or geographic name entry element |
Service industries |
| General subdivision |
Quality control |
| Form subdivision |
Periodicals. |
| 650 #7 - SUBJECT ADDED ENTRY--TOPICAL TERM |
|---|
| Topical term or geographic name entry element |
Publications périodiques. |
| Source of heading or term |
eclas |
| 650 #7 - SUBJECT ADDED ENTRY--TOPICAL TERM |
|---|
| Topical term or geographic name entry element |
Gestion de la qualité. |
| Source of heading or term |
eclas |
| 650 #7 - SUBJECT ADDED ENTRY--TOPICAL TERM |
|---|
| Topical term or geographic name entry element |
Gestion. |
| Source of heading or term |
eclas |
| 650 #7 - SUBJECT ADDED ENTRY--TOPICAL TERM |
|---|
| Topical term or geographic name entry element |
Secteur tertiaire. |
| Source of heading or term |
eclas |
| 650 #7 - SUBJECT ADDED ENTRY--TOPICAL TERM |
|---|
| Topical term or geographic name entry element |
Customer services |
| General subdivision |
Management. |
| Source of heading or term |
fast |
| Authority record control number or standard number |
(OCoLC)fst00885552 |
| 650 #7 - SUBJECT ADDED ENTRY--TOPICAL TERM |
|---|
| Topical term or geographic name entry element |
Customer services |
| General subdivision |
Quality control. |
| Source of heading or term |
fast |
| Authority record control number or standard number |
(OCoLC)fst00885559 |
| 650 #7 - SUBJECT ADDED ENTRY--TOPICAL TERM |
|---|
| Topical term or geographic name entry element |
Service industries |
| General subdivision |
Management. |
| Source of heading or term |
fast |
| Authority record control number or standard number |
(OCoLC)fst01113442 |
| 650 #7 - SUBJECT ADDED ENTRY--TOPICAL TERM |
|---|
| Topical term or geographic name entry element |
Service industries |
| General subdivision |
Quality control. |
| Source of heading or term |
fast |
| Authority record control number or standard number |
(OCoLC)fst01113456 |
| 653 ## - INDEX TERM--UNCONTROLLED |
|---|
| Uncontrolled term |
Marketing & Sales |
| 655 #0 - INDEX TERM--GENRE/FORM |
|---|
| Genre/form data or focus term |
Electronic journals. |
| 655 #7 - INDEX TERM--GENRE/FORM |
|---|
| Genre/form data or focus term |
Periodicals. |
| Source of term |
fast |
| Authority record control number or standard number |
(OCoLC)fst01411641 |
| 655 #7 - INDEX TERM--GENRE/FORM |
|---|
| Genre/form data or focus term |
Periodicals. |
| Source of term |
lcgft |
| 710 2# - ADDED ENTRY--CORPORATE NAME |
|---|
| Corporate name or jurisdiction name as entry element |
MCB University Press. |
| 776 08 - ADDITIONAL PHYSICAL FORM ENTRY |
|---|
| Relationship information |
Print version: |
| Title |
Managing service quality |
| International Standard Serial Number |
0960-4529 |
| Record control number |
(DLC) 93655067 |
| -- |
(OCoLC)29572105 |
| 785 00 - SUCCEEDING ENTRY |
|---|
| Title |
Journal of service theory and practice (Online) |
| International Standard Serial Number |
2055-6233 |
| Record control number |
(DLC) 2017205828 |
| -- |
(OCoLC)903438727 |
| 906 ## - LOCAL DATA ELEMENT F, LDF (RLIN) |
|---|
| a |
7 |
| b |
cbc |
| c |
sercoop |
| d |
2 |
| e |
ncip |
| f |
20 |
| g |
n-oclcserc |
| 942 ## - ADDED ENTRY ELEMENTS (KOHA) |
|---|
| Source of classification or shelving scheme |
Library of Congress Classification |
| Koha item type |
General Books |
| Suppress in OPAC |
No |
